Liaison Travel Elite - Including USA

Plan Detail

Plan Administrator: Seven Corners | AM Best Rating: A "Excellent" | Underwriter: Lloyd's

Claims


 Seven Corners Assist

Contact Seven Corners Assist 24 hours per day, 7 days per week for multilingual assistance:
United States and Canada - Toll Free: 800-690-6295
All Other Countries - Collect Calls: 317-818-2808
E-mail: assist@sevencorners.com
Please have Your Certificate Number as shown on your ID Card.

Hospital & Doctor Networks

See Section 3.6 on page 6 for Network Procedures. To locate a network facility:

  1. Go to www.sevencorners.com/help/find-a-doctor
  2. Contact Seven Corners Assist

Pre-Certification Requirements

Pre-certification applies while inside the United States. See Section 3.7 on page 7 for details and requirements.
Pre-certification does not guarantee benefits, but the failure to pre-certify may result in reduction of benefits that are available.

Benefits for Which the Insured Person MUST Use Seven Corners Assist

Emergency Medical Evacuation or Repatriation
Emergency Medical Reunion
Return of Child(ren)
Return of Mortal Remains
Local Burial or Cremation
Natural Disaster Evacuation or Repatriation
Political Evacuation or Repatriation
Trip Interruption

Claims

Claims must be submitted within 90 days of the date of service. See Section 10 on page 26 for claims procedures.
Email: Claims@sevencorners.com
Website: https://www.sevencorners.com/claims
FAX: 317-575-2256
Mail: Seven Corners, Inc.
303 Congressional Blvd.
Carmel, Indiana 46032
United States of America
For additional assistance with claims, phone Seven Corners:
United States and Canada - Toll free: 800-335-0477
All Other Countries – Collect: 317-575-2652.

Payment of Claims. Indemnity for loss of life will be payable in accordance with the beneficiary designation and the provisions respecting such payment which may be prescribed herein and effective at the time of payment. If no such designation or provision is then effective, such indemnity shall be payable to Your estate. Any other accrued indemnities unpaid at Your death may, at the option of the Company, be paid either to such beneficiary or to such estate. All other indemnities will be payable to You. If any indemnity of the Certificate shall be payable to Your estate or to an Insured Person who is a under the age of eighteen (18) or otherwise not competent to give a valid release, the Company may pay such indemnity, up to an amount not exceeding $1,000, to any Relative by blood or connection by marriage of the Insured Person who is deemed by the Company to be equitably entitled thereto. Any payment made by the Company in good faith pursuant to this provision shall fully discharge the Company to the extent of such payment. Subject to any written direction of You, all or a portion of any indemnities provided by this Certificate on account of Hospital, nursing, medical or Surgical service may, at the Company's option and unless You request otherwise in writing not later than the time for filing Proof of Loss, be paid directly to the Hospital or person rendering such services, but it is not required that the service be rendered by a particular Hospital or person.

Appeal of Claims. If the Company denies all or any part of a claim, You will have a maximum of two (2) appeals for review of the claim and determination, and You must file two (2) appeals before bringing any legal action hereunder. You will have sixty (60) days from the date of the notice of denial within which to file an appeal. You may submit written comments, documents, records, or other information with the notice of appeal. The Company will respond in writing to an appeal as soon as reasonably possible but, in any event, within ninety (90) days from receipt of the notice of appeal.